Our Returns Policy
At Wanto, we are committed to providing excellent customer service and high-quality products. If you are not completely satisfied with your purchase, we are happy to offer a full refund in accordance with the terms outlined below.
Returns Window
You have 14 days from the date of delivery to request a return.
You can do this by contacting our email - info@wanto.co.uk
Eligibility for Returns
To be eligible for a return, items must be:
• Unworn, unwashed, and unused
• In their original condition
• Returned with all original packaging, tags, boxes, and accessories
Items that do not meet these requirements may be rejected and returned to you at your expense
How to Initiate a Return
o request a return, please contact us at:
info@wanto.co.uk
Include the following information in your email:
• Your order number
• The item(s) you wish to return
• The reason for return
Once your request has been reviewed, you will receive detailed return instructions.
Refunds
All returned items are subject to inspection upon receipt.
If your return is approved, a refund will be issued to your original method of payment. Please allow up to 7 business days for the refund to appear in your account after approval.
Damaged or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, you must notify us immediately at info@wanto.co.uk so we can assess the issue and arrange a suitable resolution.
